What happens when I receive a 'Potential Changes" Notification?

This is when the customer has requested changes for various reasons. The typical type of changes can range from:

1. Change of Event Time
   
2. Change of Event Date 
   
3. Change of Event Address

How to respond to a potential request to change booking?

1. If you say "Yes" then a change might occur. If there are confirmed changes we would update you.  
2. If you say "No" then the booking will not be changed.

Please note you are not obligated to accept any change however if you can the customer would appreciate it.

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