Why are event details missing?

Please contact the customer to gather all the information closer to the event date. We recommend confirming all event details with customer prior the event, to ensure there is know discrepancies between what they thought they had booked.

Customers book online themselves therefore we rely on manual input from the them - mistakes can occur including wrong address, contact details and time. However, we do send the customer a confirmation email with access to view their booking online to ensure all information is accurate.

Please note only if you have been accepted onto a job (covering a seat) either automatically or manually, will you be able to see the full event details - if you are viewing the booking details via the Job Board you will only see partial details.

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To view all details in "My Jobs" section via the mobile app. Or check your email when you were first added to a job.

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